Minor damage to packaging that does not affect the garment itself is not considered a valid reason for return.

We always recommend contacting us for the most up to date delivery timeframe for your shipping address to confirm whether it will arrive in time in case you need it for a specific event. If we have advised against ordering because of a short timeframe and you still place an order, we cannot issue a refund if the order arrives after your intended date. Please note that delivery times stated on the website are estimates and the actual time varies by your exact shipping address. 

Refund Policy:

All orders are final and non-refundable.

On the rare occasion that a product is confirmed by our customer care team to be defective or damaged, we will offer a replacement item or an exchange.

We must receive the goods before any refund can be considered.

Refund amounts will exclude all shipping costs, customs duties, charges, and/or taxes.

Refunds will be processed within 30 business days to the original payment method.

Cancellation and Amendments Policy:

Once an order has been placed, it cannot be cancelled. We start making your order immediately when you place it and so it cannot be cancelled under any circumstances.

Order amendments (such as changing a size) must be requested within 2 hours of placing your order. After this time, your order may already have been cut and ready to sew in your chosen size and so no changes can be made. Please ensure you double check that you have chosen the correct size before placing your order.

Our team reserves the right to decline any cancellation or amendment requests, particularly where we've already cut our fabric in your chosen size. 

Thank you for your understanding. These policies allow us to maintain fairness, efficiency, prevent wastage, and offer the highest standard of service and product for every customer.